Refund Policy

E9 Education prides itself on complete financial transparency. This policy outlines our refund terms regarding admissions, coaching programs, and university tuition deposits.

1. 100% Free University Application Processing

E9 Education does not charge any consultation or agency file-opening fees for university admissions to our partner institutions. Since no consulting fees are charged, there are no agency fees to refund.

2. University Tuition Fee Deposits & Visa Refusal Refunds

In the rare event that an international student visa application is refused by an embassy:

• Tuition Deposit Refund: Almost all partner universities in the UK, Canada, Australia, and Germany refund the advance tuition deposit in full (minus a nominal bank handling charge typically between £150 and £500) upon submission of the official embassy refusal letter.
• Assistance by E9: E9 Education’s compliance wing directly files and manages the tuition refund claim on your behalf until the funds are credited back to your Bangladeshi bank account.

3. IELTS / PTE Coaching Courses

Students enrolling in physical or online IELTS/PTE preparation batches with E9 Academy are eligible for a full 100% refund if cancellation is requested within 48 hours of attending the first orientation class.

4. Third-Party & Government Fees

Please note that fees paid directly to foreign governments and testing bodies (such as UKVI visa application fees, NHS IHS surcharges, US SEVIS fees, VFS biometrics fees, and British Council IELTS test booking charges) are subject entirely to the respective authority’s non-refundable guidelines.