Privacy Policy

At E9 Education Ltd., we are committed to safeguarding the personal identification, academic transcripts, and financial records of our student applicants. This Privacy Policy details how we collect, use, process, and protect your information when using our consultation services, student portal, and website.

1. Information We Collect

We collect information that you voluntarily provide to us when creating a student account, booking an assessment, or submitting documents for university admission:

• Personal Identifiers: Full name, date of birth, passport number, national identification.
• Contact Details: WhatsApp mobile number, email address, permanent and postal address.
• Academic History: SSC, HSC, Bachelor’s transcripts, degree certificates, and study gap explanations.
• Standardized English Scores: IELTS, PTE Academic, TOEFL, or Duolingo Test Report Forms (TRF).
• Financial Documentation: Sponsor affidavits, bank solvency certificates, and tax assessment certificates strictly for visa embassy requirements.

2. How We Use Your Data

Your data is utilized solely for legitimate educational advisory purposes:

• Submitting direct university applications to our accredited partner institutions.
• Auditing bank solvency holding rules to ensure compliance with UKVI, IRCC, or European embassies.
• Communicating admission offers, interview schedules, and tuition deposit instructions.
• Issuing registration entry passes for our Education Expos and spot assessment sessions.

3. Data Security & Confidentiality

E9 Education strictly opposes the sale or unauthorized sharing of student records. All files uploaded to our student portal and documents locker are encrypted and accessible solely by your designated senior counsellor and compliance auditor.

4. Contact for Privacy Inquiries

If you have any questions or wish to delete your stored profile data from our records, please email our Data Privacy Officer at privacy@e9education.com.